FREE COURIER DELIVERY & SAME DAY DISPATCH ON ORDERS PLACED BEFORE 2PM MON-FRI: ORDERS CURRENTLY BEING DISPATCHED ON TIME

Fixed Price Repair Service (TYPE18 2.0Ah Batteries Only)

KWT-FPR-BATT2

Applies only to KWT-003-04 TYPE18 2.0Ah 18v Li-Ion Batteries

We offer a comprehensive repair service with a fast turnaround.
(typically 7-10 working days upon receipt of product & payment)

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PLEASE NOTE: Our usual return service has been temporarily suspended due to COVID-19. You can still return the product via Royal Mail, we simply need to issue you with a Unique Return Number beforehand, which we will contact you to provide. Kielder will then dispatch the repaired item back to you, as normal, on a next working day service.

Please bear with us during this disruption and we offer our apologies for any inconvenience.

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  • For any repairs not covered by the Kielder Warranty
    (see product manual / online warranty statement for terms and conditions)
  • Price inclusive of carriage (both ways) and labour (please call us on 0114 242 3794 to arrange product return)
  • Battery may be replaced with a 'Grade A condition' battery*, rather than repaired.
  • Repair / Replacement covered by 3 month warranty
    (standard Kielder terms and conditions apply)

*Grade A: may be slightly used but will be in good condition, full working order and checked thoroughly by a Kielder Technician.


Collections: SERVICE




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