Is your product worn out
and in need of some TLC?
We offer a comprehensive repair service with a fast turnaround.
(typically 7-10 working days upon receipt of product & payment).
- This relates to KWT-002CS Service Two and any services beyond Service Three (Full details of services can be found within KWT-002CS service offer)
- For any repairs not covered by the Kielder Warranty
(see product manual / online warranty statement for terms and conditions)
- Price inclusive of carriage (both ways) and labour (please call us on 0114 242 3794 to arrange product return)
- Repair covered by 3 month warranty
(standard Kielder terms and conditions apply)
Excludes batteries - separate charge for non-warranty battery repairs.
Please note: It is your responsibility to return any batteries, that you suspect could be faulty, with the tool you are sending in for repair. If we receive the tool with no batteries and it is deemed to be a battery fault that is causing the issue, then a minimum further charge of £12 inc VAT will apply.
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